Project Feasibility Key to Guest Satisfaction in a Jaypee Hotels 5-Star Chain Hotels
Keywords:
Project, feasibility, Guest satisfaction, HotelsAbstract
Location is a major aspect for success for a hotel project. For a commercial hotel, city centre is ideal while for an airport hotel proximity to airport is ideal. The site selection has a direct impact on occupancy and return on investment. A proper market feasibility report of market segment is necessary before starting a project. A study of consumer behaviour and spending power is important. Sustaining quality of services is the key to branding.