Soft Skills for Managers

Abstract

Soft Skills plays an vital role not only for managers but for everyone. The main purpose of the research is to study the role of soft skills for managers. Hard skills as well as soft skills are the things that every manager should possess. With Hard Skills it is very important for a individual to possess soft skills. This research acknowledges with how beneficial the soft skills are for a manager. It was found from the research that use of soft skills can increase the demand for the company and also can help to raise the production. Findings by the Stanford Research Institute International and the Carnegie Mellon Foundation found that 75% of long-term job success depends upon soft skills mastery and only 25% on technical skills. Well knowingly said by, Charles Darwin, scientist “It is not the strongest or most intelligent who will survive but those who can best manage change”. Soft skills are nothing but the attitude which a person possesses at work place as well as in personal life. There are many soft skills which are now needed to be implemented at workplace for development of organization. Few companies neglect the importance of soft skills even though abilities such as communication, conflict resolution, and problem-solving underlie every aspect of business operations. Employees in every area and job capacity must enhance their interpersonal skills in order to improve customer service statistics and create a stronger team culture. Therefore, few training and courses of soft skills must be provided to not only managers but also to the other employees of the organization so that all together can grow company. Research has used secondary data source such as books, journals and websites for completion of the work.