@article{Kadakia_2022, title={A Gender wise Study on Privacy and Security in Digital Banking}, volume={5}, url={https://mbajournals.in/index.php/JoDBCM/article/view/937}, abstractNote={<p>Banks have always been a place of trust for all: Young/old, Rich/Poor, Male/Female, Literate. The<br>concept of bank in India is that of a place where there are long ques for every activity and a huge<br>amount of paperwork is to be done for each transaction. However, due to the introduction of<br>technology in the banking sector, the scenario is not the same anymore; it has reduced the quantum of<br>paperwork for many banking activities and at the same time the footfall of the customers in the bank<br>has reduced, resulting in shorter or no ques in many banks. The main reason why people deposit their<br>money and other valuables in the bank is ‘Trust’. The trust that their money and personal data is safe<br>in bank. They are not worried about the transactions done through bank. Risk is a part of any<br>business and banking is no exception. However, the kind of risk faced by bank is a little different than<br>that of the other businesses. The risks faced by banks are mainly Systematic and Unsystematic in<br>nature. As said that every coin has two sides, so is the case of introduction of technology in banking,<br>it has given certain benefits in the banking process, however, it has increased the risk of Cyber<br>Security mainly in today’s world of Digital Banking. As a bank, the ability to find the best solution to<br>overcome the cyber risk which would ensure the safety of customer’s money/data would be the key for<br>the banks to stay and prosper in business by maintaining the trust of the customers. This study aims at<br>analyzing the privacy and security of the customers using digital banking. It also intends to examine<br>the gender wise customer perception towards the concerns and safety of the customers based on their<br>belief about the safety of their valuables/data.</p>}, number={1}, journal={NOLEGEIN- Journal of Business Risk Management}, author={Kadakia, Mitesh}, year={2022}, month={Oct.} }