SHASHIKANT R. KANOJIYA. Customer Relationship Management in Retail Banking. NOLEGEIN-Journal of Global Marketing, [S. l.], v. 3, n. 1, p. 28–31, 2020. Disponível em: https://mbajournals.in/index.php/JoGM/article/view/488. Acesso em: 16 may. 2024.