Excellence in Quality Education Through Implementation of Strategic Framework and SMART KPIs in Higher Education Institutes. NOLEGEIN- Journal of Leadership & Strategic Management, [S. l.], v. 3, n. 1, p. 21–30, 2020. Disponível em: https://mbajournals.in/index.php/JoKSM/article/view/523. Acesso em: 29 jul. 2026.