JAHAN, T. TQM as an Effective Management Strategy for Millennium. NOLEGEIN-Journal of Operations Research & Management, [S. l.], v. 1, n. 1, p. 35–39, 2017. Disponível em: https://mbajournals.in/index.php/JoORM/article/view/75. Acesso em: 10 may. 2024.