Emotional Intelligence In Enhancing Organizational Effectiveness

Abstract

Organizational development is a systematic process of change that uses behavioral science techniques to improve an organization’s health and effectiveness by influencing the ability to adapt to environmental conditions, improve internal relationships, and increase learning and problem-solving capabilities. The need for organizational development continues to increase as information technology, globalization, increased competition, increased diversity, and increased public consciousness continue to change the organizational landscape. Several organizational development topics have emerged in recent years. Emotional intelligence is one area of particular interest within organizational development theorists. This essay examines five research articles about emotional intelligence and its impact on multiple organizational development areas. Keywords: organizational development, emotional intelligence, organizational behavior

This article presents the role of emotional intelligence in leading change in an organization. Specifically, the article highlights the different perspectives of emotional intelligence, and the related five components—self-awareness, self-regulation, self-motivation, empathy, and social skill—are discussed. In furtherance, I propose how emotional intelligence contributes to change leadership focusing on building a team to affect change, and overcoming resistance to change.