MEASURING THE EFFECTIVENESS OF PUBLIC RELATION ON HOTELS SALES

Abstract

This paper emphasizes on the role of public relations and its impact on hotel occupancy. The role of public relation in present day society is vastly different because we are living in a complex society and are confronted by a knowledge explosion which is fueled by advanced technology, which changes the role of public relations. Hotels should have a PR personnel/publicist always as part of their bigger marketing plan. Different hotel has different budget for public relation and this is totally depending upon the type of organization.